Terms and conditions of service

These terms govern the use of the website www.fafiki.com and purchases made in the online store. By placing an order, you agree to them: please read them before purchasing.

1. Who sells

Fafiki, by Kinga Pior, Via De Filippo 5, 65010 Spoltore (PE), Italy. Email: info@fafiki.com. The store operates on the Shopify platform.

2. Products

I sell handmade jewelry. Materials, measurements, and features are indicated on each product page. Every piece is handmade: slight differences in shape, size, and color compared to the photos are normal, and colors may appear different depending on your screen.

3. Prices and payment

Prices are in euros. The total price, including taxes and shipping costs, is shown before you confirm your order. Prices may change over time, but a confirmed order will be charged at the price shown at the time of purchase. Payment is made using the methods indicated at checkout, which are managed by Shopify and its respective providers: I do not store your full card details.

4. Order and conclusion of the contract

An order is an offer to purchase. The contract is concluded when you receive my confirmation email. I may refuse or cancel an order only for a legitimate reason (for example, the product is unavailable, there is an obvious error in the price or description, or I suspect fraud), in which case I will issue a full refund. Please provide complete and accurate details.

5. Shipping and delivery

Costs and methods are outlined in the Shipping Policy. The risk of loss or damage passes to you upon delivery. Please check the package when you receive it: if it is damaged, contact me immediately with a photo.

6. Withdrawal and returns

If you are purchasing as a consumer, you have 14 days from receipt to withdraw from the purchase without stating a reason. All details are available on the How to make a return page and in the Refund Policy. Personalized products or items made to your request cannot be returned.

7. Legal guarantee

If you are purchasing as a consumer, products are covered by a 24-month legal guarantee of conformity from the date of delivery. If you find a defect, contact me at info@fafiki.com with a photo: I will offer repair or replacement and, where provided for by law, a price reduction or refund. No part of these terms limits the rights you are entitled to under mandatory law.

8. Intellectual property

Photos, text, logos, and jewelry designs belong to Fafiki and are protected by law. You may not reproduce, copy, or use them for commercial purposes without my written consent.

9. Use of the website

You may not use the website for unlawful purposes, transmit viruses or malicious code, collect other users' data, or automatically copy content (scraping). If you violate these terms, I may suspend your access to the website.

10. Reviews and content you submit

If you publish a review, comment, or photo, you warrant that it is yours and does not violate the rights of third parties. You authorize me to publish it on the website and Fafiki's social media channels. You may ask me to remove it at any time by writing to info@fafiki.com. I may remove unlawful or offensive content.

11. Third-party links and tools

The website may contain links to or tools from third parties (for example, reviews and payment services). I do not control their content: please read their terms before using them.

12. Liability

I undertake to keep the website accurate and functional, but I cannot guarantee that it will be uninterrupted or error-free. I do not exclude or limit my liability in cases of willful misconduct or gross negligence, personal injury, or any other case where the law does not permit such exclusion or limitation.

13. Privacy

The processing of personal data is described in the Privacy Policy.

14. Applicable law and jurisdiction

These terms are governed by Italian law. If you are purchasing as a consumer, the mandatory consumer protection laws of your country of residence will also apply. Disputes shall be subject to the jurisdiction of the court in the consumer's place of residence or domicile.

15. Changes

I may update these terms. Changes will apply to subsequent orders: orders already confirmed will remain governed by the terms in effect at the time the order was placed. Last updated: October 2026.

16. Contact

For questions, write to me at info@fafiki.com.

Customer Reviews

Overall rating: 5 / 5 from 179 reviews.

L’ho regalata alla mia mamma ed è rimasta felicissima! È davvero carinissima, particolare e fatta benissimo. Un regalo diverso dal solito, che ha fatto proprio bella figura!

Collana con ciondolo MiniBag

Bellissima è lunghissima, adoro!

Libera

Collana stupenda, come tutte altre che ho preso da Fafiki, grazie

Sunflower

Bellissima! 😍 Dal vivo è ancora più bella, adoro queste tonalità di rosa! 💗

Rose Muse

Gioiello molto bello , leggero e lo adoro

Rose Heart

Collana originale e curata nei particolari… gentilezza e disponibilità assoluta nella consegna

Rose Heart

Primo acquisto. Molto soddisfacente, bella collana , fatta bene indossata e' una meraviglia!! Consiglio vivamente

Rose Heart

Delizioso

Rose Heart

bellissima collana come in foto

Viola Cenere

Molto bello ..bijoux fatto a mano molto bene Acquisto azzeccato Complimenti!!

Rose Heart

This is just gorgeous!! More beautiful in person. Love!!❤️

Ritorno alla Luce

Love this heart necklace!! It’s so uniquely beautiful-I can’t wait to show it off when wearing it! 🫶

Rose Heart

Versatile e molto raffinata

Rose Heart

È una collana davvero speciale. Leggera, originale e bellissima da indossare. Mi piace tantissimo perché posso portarla in modi diversi e sta bene praticamente con tutto.

Everbloom

Strepitosa, cercavo una collana diversa dal solito e questa è stata una bellissima sorpresa. Elegante ma con un tocco estivo che amo.

Boheme Blossom

Stupenda come la collana, fantastica come il bracciale, grazie!

Summer Flower

Molto bello e ben realizzato!

Viola Cenere

“Questa collana e’ a dir poco meravigliosa, si vede che è fatta a mano con molta cura e attenzione nei dettagli, consigliatissima” !

Nude Heart

Collana stupenda, ogni tanto la indosso come il bracciale, coloratissima, super

Collana Sea of Colors

Semplicemente stupenda!

Boheme Blossom

Molto bello , fedele alla foto vista sul sito. Collana fatta molto bene, dona luce al viso ed è versatile perché la si può utilizzare in più modi.

Timeless Heart

Primo ordine e sono rimasta super soddisfatta! ✨ Ottima qualità, tutto curato nei dettagli e confezione elegante, perfetta anche da regalare. Sicuramente acquisterò ancora! 💖

Everbloom

Molto delicato e nello stesso tempo d effetto. Colore che adoro.

Rose Heart

Un gioiello fantastico e super versatile! Lo indosso come collana facendo diversi giri, ma è bellissimo anche come bracciale. Elegante, pratico e davvero unico… lo adoro!

Everbloom

Li ho indossati per un matrimonio e hanno fatto davvero la loro figura! Eleganti, luminosi e curati nei dettagli: hanno completato perfettamente l’outfit. Sono rimasta super soddisfatta, stupendi!

Orecchini Eleganti

Non sono una da gioielli ma questo è diverso. È diventato il mio portafortuna quotidiano.

Everbloom

Collana molto chic e raffinata, non passa inosservata.

Rosso

Adoro questa collana versatile, leggera, luminosa semplicemente stupenda!

Boho rose gold necklace

Grazie per il regalo aggiunto, FAFIKI e' indice di professionalita'. Complimenti

Viola Cenere

Meraviglioso e comodissimo, lo adoro!

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